Support
Picmori support and common questions
Most questions are answered below. If yours is not, write to us.
hello@picmori.com
Is Picmori free?
Yes. The story maker and every prompt set are free and need no account.
Can I download a Picmori app?
Not yet. An app that keeps photos and stories together is in development and is not available. There is no waiting list on this site.
Does the story maker save my photo or my answers?
No. It runs in your browser. Nothing you add is sent anywhere or kept after you close the page, so copy your story before you leave.
My photo does not show when I add it. What can I do?
Use a JPEG or PNG. Some browsers cannot display HEIC files from an iPhone; share or export the photo as JPEG first.
Can I print the prompts for a family gathering?
Yes. Print any prompt page from your browser for personal or family use.
Can I use the prompts in a class, a care home or a community group?
Yes, with a mention of Picmori. Please do not republish whole pages or sell them.
Will you add prompts for another kind of photo?
Tell us which kind and what you would want to ask. The list grows from suggestions like that.